Considering counseling can bring up all kinds of questions

Here are some of the most common questions

We hope they help you make a decision about starting counseling with us at SoCal Counseling Center. Call our Client Ambassador at (949) 393-8662 who will get you scheduled. Or text us at (949) 393-8662 for more information.

Rates and Insurance

Insurances Accepted: *Not all of our providers are on all insurance panels. Our Client Ambassadors can help you find one that takes your insurance. Please call (949) 393-8226.

  • Aetna
  • Kaiser Permanente
  • Optum(UHC)
  • Medicare
  • Lyra

Out-of-Pocket Billing (Not using Insurance)

Our fees for individual or couples sessions are $195 per 45-minute session.

We offer several options for those who need to pay for counseling services out-of-pocket. You can:
Pay with credit, or debit cards
Use an HSA card or flex spending card

Out of Network Billing- to an Insurance Not Listed 

Depending on your insurance company, you may be entitled to partial reimbursement as we are Out of Network providers for other insurance companies. SoCal Counseling Center is happy to contact your insurance company on your behalf to check your insurance benefits for you. That said, we are not a party to the contract you have with your health insurance company. So we cannot guarantee that you will get any reimbursement.

Here is how it works. Clients pay the fee at the time of the session and then we will email you a receipt (AKA superbill) that you can submit to your insurance company through their online portal. Some of our clients receive anywhere from 20% to 70% reimbursement for individual therapy. As noted, most insurance companies do not pay for couples therapy. The amount (and whether you are entitled to reimbursement)is dependent on your policy benefits and if you’ve met your annual deductible.

Payment Card on File

We require all clients to keep a card for payment to make the checkout process easier and more efficient. This is done before the first session.

Your credit card information is not stored on our systems but off-site at Cardpointe, our card-processing center. They provide full security as industry standard requires.

Cancellation or No-Show Fees:

We require a 24-hour cancellation notice if you need to miss your appointment, or you will be charged the full fee for your missed session. Please contact our Client Ambassador at 949.393.8662 if you need to cancel or reschedule an appointment.

How it works

We are here to help you sort out your thoughts and feelings so that you can make decisions in ways that will help you feel better. We won’t tell you what to do but we will support you as you explore your options. As licensed counselors, we will help you understand what is not working and teach you the skills to help you get what you want.

Our entire mission is ‘Peace of Mind and Heart.’ We focus everything we do on that mission. We believe in relationships and we want you to be happy at home.

We also know that people who attend counseling are 6 times more likely to feel better than those who try to solve their problems on their own. That said, like anything, you get out of therapy what you put into it. While we can’t guarantee you will end up happier, we can say that our clients who stay the course and who up show up committed to the process achieve results that make them significantly happier in their lives and relationships. And we promise to do our best to help and support you on your journey. As part of that promise, we want your feedback along the way. We will actively seek out your opinions on how you see the therapy is progressing so that we can be of the most and best service to you.

We also measure progress so we are able to see what is working and not working. This type of measurement means people often get better at least twice as fast.

Then please see one of our counselors– we’d love to help! Many people find that as they seek help and feel better, the relationship improves. After all, when you are happier – everything looks and feels better – and IS better.

Excellent. We’ve made the scheduling process easy. You can either click here to schedule an appointment via our online calendar or you can call our Client Ambassador at 949-393-8662 who will help get you scheduled. Or text us (949.393.8662) for more information.

We look forward to meeting you.

More questions?

We are here to help. Please call our Client Ambassador at 949-393-8662 or text us (949.393.8662) if you have more questions.

The use of social media and electronic communication is a convenient and often preferred way of communicating. However, privacy and confidentiality are not guaranteed in these forms of communication. Please review our Social Media Policy and reach out if you have any other questions regarding online privacy.